crssbrdr ltd privacy policy
Last updated: 23 November 2025
Company number: 16050338
CRSSBRDR LIMITED respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it and the rights you have.
1. Who we are
CRSSBRDR LIMITED
A United Kingdom company that provides cross border Merchant of Record services, compliance support and TikTok Shop activation.
contact email: hello@crssbrdr.com
2. Data we collect
We collect information you give us, information generated through your use of the site and information required during client onboarding.
Information you provide
• Name
• Company name
• Email address
• Phone number (optional)
• Country and region
• Enquiry details
• Compliance or product documentation (uploaded only after manual onboarding)
Information collected automatically
• IP address
• Device and browser type
• Pages visited
• Time spent on site
• Cookies
• Google Analytics data
We do not collect sensitive personal data.
3. How your data is used
We use your information to:
• Respond to enquiries
• Assess suitability for CRSSBRDR services
• Deliver Merchant of Record, compliance and onboarding services
• Create and manage TikTok Shop accounts for approved clients
• Send service related updates
• Improve the website, marketing performance and client experience
• Meet legal, accounting and regulatory requirements
We do not sell or rent your personal data.
4. Legal basis for processing
We process personal data under the following lawful bases:
• Consent when you submit a form
• Contract when you become a client
• Legitimate interest to operate and grow the business
• Legal obligation for accounting, customs, duty and compliance records
5. Cookies and analytics
crssbrdr.com uses Google Analytics.
Cookies are used to track site performance and behaviour.
We operate on implied consent. You can disable cookies at any time in your browser settings.
6. Data sharing
We only share data when necessary to deliver our services.
Your data may be shared with:
• Z MEDIA GROUP LLC for operational support
• Hardy Accounting for accounting and compliance
• Cloud services such as Google Workspace and HubSpot
• Email and marketing tools such as Mailchimp
• TikTok if you proceed with a TikTok Shop account
• Payment processors such as Stripe and GoCardless
Data may also be shared with additional trusted service providers where required to fulfil the work you have asked us to perform.
We do not publish your information publicly.
7. International transfers
Some partners and tools may process data outside the United Kingdom. When this occurs, we ensure suitable safeguards are in place, such as standard contractual clauses or equivalent protections.
8. Data retention
We keep personal data only as long as necessary:
• Enquiries: up to 12 months
• Active clients: for the duration of the engagement
• Legal, financial and compliance records: up to 7 years
• Analytics data: according to Google Analytics retention settings
When no longer required, data is securely deleted.
9. Your rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion where legally possible
• Object to certain types of processing
• Withdraw consent
• Request a copy of your data in a portable format
To exercise your rights, contact hello@crssbrdr.com.
10. Security
We use secure cloud infrastructure, access controls and encryption where appropriate. Only trained and authorised team members have access to your information.
11. Third party websites
Our website may link to external sites. We are not responsible for their privacy practices. Always review their policies before interacting with them.
12. Changes to this policy
This policy may be updated occasionally. The latest version will always be available on this page.
13. Contact
If you have questions about this privacy policy or how your data is used, email:
hello@crssbrdr.com
CRSSBRDR LIMITED
Company number 16050338